Sunday, October 4th, 2026. People flew in from the U.S. From Dubai. From across India. Every one of them headed for the same room in Delhi.
We work across the digital eighth continent — distributed, virtual, usually names on a Slack thread or faces in a video tile. For one day, that changed. Hands were shaken. Everyone showed up as their best selves.
The room didn’t discover anything new. It confirmed what the numbers had been saying all year.
With CIMSS and the Salesforce platform, MIMIT Health and Arogya Medical are on the exponential curve to double revenue year over year.
Most Practices Drip. We Compound.
Most healthcare organizations measure progress like an IV drip. Slow some days, faster others. Always a drip.
Not here.
In the first half of 2026, MIMIT Health matched the revenue it took all of 2025 to earn. Six months did the work of twelve. Proven results of an agentic, Intelligent Healthcare Operating System — the IHOS.
The mandate coming out of the summit: double all of 2026’s revenue again in 2027.
Three commitments carry that mandate forward:
- Expanding the agentic enterprise with Salesforce — encoding the terms and rules of our business so every agent gives reliable, governed answers.
- Deeper patient engagement through Health Cloud, Marketing Cloud and Data 360.
- Developing our people alongside the technology
Those are the enablers. The curve is the proof.
Denial rates under 3%. Tasks that took four to five hours now take four to five minutes.
How We Got Here
It started in 2024. A scrappy team in a small office. Post-it notes. A brittle Excel spreadsheet nobody wanted to touch. Heroic effort and 4 a.m. phone calls holding the whole thing together.
Then the build:
- Salesforce, replacing the spreadsheet with a system that could scale.
- Data 360, turning scattered patient information into something the organization could see and act on.
- A global patient service center, built on Omni-Channel — so a call isn’t just a call anymore.
- Agentforce and Claudeforce, putting agents and people to work side by side.
None of it replaced the team. All of it removed the ceiling.
Two years. Post-it notes to an agentic enterprise that Salesforce recognizes as being on the forefront.
The Structure Behind the Curve
CIMSS Innovative Solutions builds it. MIMIT Health and Arogya Medical prove it.
CIMSS is the management and technology partner behind both practices’ growth. All three operate within RCG Global, the federation that organizes the companies driving this work. That includes RCG Digital Health E-Systems, which started as a back office and is now a global capability center dedicated to patient care.
The Mandate
The summit ended. People flew home — to the U.S., to Dubai, across India. Back onto the digital eighth continent.
The mandate doesn’t need a room to hold it.
Double again in 2027. We’re betting we do more.
CIMSS Innovative Solutions builds intelligent healthcare operating systems on the Salesforce platform. Visit cimss.com.
