A firsthand account of building global healthcare innovation from the ground up
By John Honos
After reflecting on our journey together over the past 10 years, I can definitively say that Dr. Chopra embodies what being a “multiplier” means, and how that’s been the secret sauce behind transforming CIMSS and MIMIT from the small interventional radiology practice where we met into the global healthcare technology powerhouse we are today.
Dr. Chopra’s philosophy of “don’t take yourself too seriously—the body heals itself, we’re just the catalyst” perfectly captures how he approaches leadership. Dr. Chopra has never hoarded the spotlight but instead created an incredible playground where creative minds like mine can flourish and grow. From day one, he gave me the autonomy, tools, vision, and, most importantly, the trust to run with our shared vision of revolutionizing healthcare through technology while never losing sight of the human spirit.
Our approach and belief that “success is living up to one’s God-given potential” created an environment where I felt empowered to think big, fail fast, and innovate without fear. Knowing he had complete faith in my ability to figure out the “how” while he painted the “why” has been a game-changer.
What strikes me most is how Dr. Chopra has consistently lived the belief that “the way to impact the many is through the one”—he has multiplied not just our capabilities but our entire organizational DNA around patient-centricity, technology, human capital, and innovation.
The Genesis of Exponential Thinking
When I first encountered Dr. Chopra over a decade ago, he was already demonstrating what research now confirms about multiplier leadership: the rare ability to amplify the intelligence and capability of everyone around them. Coming from Mumbai, India, where he witnessed his parents’ relentless work ethic in an intensely competitive environment, Dr. Chopra understood early that sustainable success isn’t about being the smartest person in the room—it’s about making everyone else smarter.
“Discover yourself, explore your purpose and enjoy the journey, not just the outcome,“ became more than just words; it became the foundational principle upon which we built two revolutionary companies. This wasn’t accidental. Dr. Chopra’s journey from a 17-year-old medical graduate in India to a Harvard-trained interventional radiologist has taught him that true leadership means creating conditions where others can exceed their own expectations.
The Multiplier Framework in Action
The way Dr. Chopra built systems where leadership multiplies itself beyond him, from our “freedom within framework” culture to empowering each team member to bypass dependencies and take ownership, has been nothing short of masterful—and one in which I personally flourish. When I reflect on how we’ve scaled from serving local patients to becoming pioneers in AI-driven healthcare with global recognition, it’s clear that Dr. Chopra’s multiplier approach—creating capacity rather than consuming it, growing leaders instead of followers—has been the foundation of everything we’ve achieved together.
Amplifying Intelligence Through Technology Integration
Dr. Chopra understood that multiplier leaders don’t just delegate—they create platforms for exponential growth. Our transformation began with a radical reimagining of what healthcare delivery could look like when you “treat the person rather than just the disease.” This philosophy drove us to integrate cutting-edge technologies like PhoenixAPM built on Salesforce, AdvancedMD EHR and generative AI systems that didn’t replace human intelligence but amplified it.
The results speak to the multiplier effect: a 459% return on investment within just three months, 66% reduction in appointment cancellations and 30% faster scheduling processes. But these weren’t just operational victories—they represented the multiplication of human potential across our entire organization.
Creating the Playground for Innovation
“High tech is here to stay, but mankind has not changed. The human feelings have not changed since we started to walk the earth. We have a spirit, mind and body,” Dr. Chopra often reminds our teams. This insight became the cornerstone of our innovation strategy. Rather than imposing rigid hierarchies, he created what we call “freedom within framework”—structured environments where creativity could flourish without chaos.
When we launched CIMSS Innovative Solutions in 2011, it wasn’t just a consulting firm—it was an amplification engine designed to multiply the capabilities of healthcare organizations globally. Our omnichannel patient engagement strategies, AI-driven automation and data science applications weren’t just tools; they were multipliers that allowed healthcare providers to expand their impact exponentially.
The Philosophy of Exponential Impact
From Local Practice to Global Movement
When we met, Dr. Chopra had a grand vision and proceeded to give me a platform to co-create something extraordinary. The trust he showed in me to lead our marketing vision and brand development has been one of the greatest gifts of my professional life. Together, we’ve proven that when you treat people’s mind, body and spirit while leveraging cutting-edge technology, you don’t just build companies—you build movements that change lives globally.
Dr. Chopra’s approach exemplifies what multiplier leadership looks like in practice. “You don’t treat the image (X-ray), you treat the patient,” isn’t just medical philosophy—it’s organizational DNA that permeates every decision we make. This patient-centric multiplier effect has enabled MIMIT Health to expand from a single interventional radiology practice to a multi-specialty physician group serving patients across multiple states and internationally.
The Ripple Effect of Authentic Leadership
“Don’t take yourself too seriously: no physician has healed anything; the body heals itself. We are merely the catalyst to help humans heal,” represents more than humility—it represents the essence of multiplier leadership. By positioning himself as a catalyst rather than the hero, Dr. Chopra created space for an entire ecosystem of innovation to flourish.
Our journey from small practice to global healthcare technology leader demonstrates how multiplier leadership creates exponential rather than linear growth. Through CIMSS, we’ve supported healthcare clients in achieving 350% improvement in turnaround time, 78% enhancement in financial performance and 35% increase in efficiency. These aren’t just metrics—they represent millions of patients receiving better care because of the multiplied capabilities of healthcare providers worldwide.
Lessons for the Next Generation of Entrepreneurs
The Paradox of Multiplier Leadership
The most counterintuitive aspect of Dr. Chopra’s leadership style is how he gains influence by giving it away. “Continuously learn. If you’re standing still, you’re losing ground,” he says, embodying the growth mindset that multiplier leaders cultivate not just in themselves but in everyone around them.
For entrepreneurs and CEOs reading this, understand that multiplier leadership isn’t about having all the answers—it’s about asking the right questions and creating environments where the best answers can emerge. When Dr. Chopra empowered me to lead our digital transformation initiatives, he wasn’t abdicating responsibility; he was multiplying our organizational intelligence by leveraging diverse perspectives and capabilities.
Building Systems That Scale Beyond the Founder
“Preserve life and make it better” serves as our North Star, but the genius lies in how Dr. Chopra built systems that pursue this mission independently of his direct involvement. Our AI-driven patient management systems, evidence-based care protocols and global partnership networks continue to expand our impact, even as we focus on strategic vision and innovation.
This is the hallmark of true multiplier leadership: building organizations that become smarter, more capable and more impactful than the sum of their individual parts. Our expansion into global markets through strategic partnerships and technology platforms demonstrates how multiplier principles create sustainable competitive advantages that extend far beyond any single leader’s capabilities.
The Technology Multiplier Effect
Dr. Chopra’s integration of “the best technologies from other industries into healthcare” exemplifies how multiplier leaders think systemically about amplification. Our adoption of Salesforce Health Cloud, generative AI and omnichannel engagement platforms wasn’t about keeping up with trends—it was about creating force multipliers that could scale human compassion and clinical excellence.
The PhoenixAPM platform integration represents a perfect case study in multiplier leadership. Rather than simply implementing new software, Dr. Chopra reimagined how technology could amplify human potential across our entire organization. The result: seamless data flow between systems, 360-degree patient views and care teams empowered to deliver coordinated, patient-centered services at unprecedented scale.
The Global Vision Realized
Today, as I look at what we’ve built together—MIMIT Health serving patients internationally and CIMSS Innovative Solutions supporting healthcare transformation globally—I see the ultimate expression of multiplier leadership in action. Dr. Chopra didn’t just build successful companies; he created platforms for others to build successful companies.
“Happiness is not the absence of problems; it is the presence of solutions,” captures the entrepreneurial mindset that Dr. Chopra has instilled across our organizations. By focusing on solution creation rather than problem avoidance, he’s multiplied our collective capacity to tackle healthcare’s most challenging issues.
Our journey from a small interventional radiology practice to recognition as industry leaders demonstrates that with the right leadership approach, any entrepreneur can create exponential impact. The key is understanding that true success comes not from what you can accomplish alone, but from what you can enable others to accomplish together.
As we continue expanding our global footprint and pioneering new frontiers in AI-driven healthcare, I’m reminded daily of the transformative power of multiplier leadership. Dr. Chopra didn’t just teach me to think bigger—he created conditions where thinking bigger became inevitable, where innovation became instinctive and where impact became exponential.
For the entrepreneurs, CEOs, patients and technology partners reading this: the future belongs to multiplier leaders who understand that the greatest competitive advantage isn’t what you know or what you can do—it’s what you can inspire others to discover and achieve. Dr. Chopra and our journey together prove that when you multiply human potential through authentic leadership, technology integration and unwavering commitment to service, you don’t just build companies—you build legacies that transform industries and change lives across the globe.
